At Voya Comfort, your satisfaction is our top priority. If for any reason you're not completely happy with your purchase, we offer a 30-day return policy from the date of delivery.

To be eligible for a full refund, the item must be unused, in its original condition, and returned in the original packaging. Please ensure all tags and labels remain intact. Once we receive and inspect the returned product, we will process your refund to the original payment method within 5-7 business days.

Please note, shipping costs are non-refundable, and the customer is responsible for return shipping unless the item is defective or damaged upon arrival.

For any questions or to start a return, please contact our customer service team.

No, at Voya Comfort, we offer free standard shipping on all orders, no minimum purchase required. Whether you're ordering one product or stocking up on travel essentials, you can enjoy the convenience of having your items shipped to you at no additional cost. Simply place your order, and we'll take care of the rest.

Got an issue or need some help? Get in touch with us by navigating to the contact button in the top left. Fill in your details, and we'll reply to you as soon as possible!